When you hear an ad promising a “lifetime warranty” on a product and doubt whether or not the offer is “for real,” you are using critical listening to evaluate the message’s ______.

a. plausibility
b. source
c. argument
d. evidence


a. plausibility

Communication & Mass Media

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A rock star was mobbed while on his way to the beach. The next day,a newspaper published the photograph with short text below it describing the picture and its source. What is this brief text under a published photo called?

a. Caption b. Release c. Line graph d. Pie chart

Communication & Mass Media

Praise and criticism are

A. absent from the work environment. B. inherent in the work environment. C. only part of performance appraisal interviews. D. none of the above

Communication & Mass Media

_______________ systems are characterized by a lack of input communication, making it difficult to make good decisions and stay current with the needs of the environment

Fill in the blank with correct word

Communication & Mass Media

Jesse Altimirano is attempting to turn around a failed division at his new organization. This is an example of acquiring power through:

a) communication skills. b) interpersonal network skills. c) success skills. d) expertise power.

Communication & Mass Media