The carpenter came to install the new flooring in the Stephenson's kitchen two weeks ago. Once he had removed the old flooring, he announced he needed to go get a sander to smooth out the subflooring. He has not been back. A person who is an irate type when it comes to complaining would react to this by:
A. Taking no action whatsoever
B. Assuming he had done something to alienate the carpenter
C. Firing the first carpenter and hiring another one who is willing to complete the job
D. Using the phone to check up on the status of the carpenter at most once a week
E. Begging the carpenter to come back and finish the job
Answer: C
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