Many professionals struggle with the issue of how to work within a system while retaining their dignity, vitality, and convictions. The most important component in any effort to bring about change is to:

a. engage in honest self-examination to determine the degree to which the "system" is actually a hindrance.
b. start the process of changing the system by speaking to the director of the organization.
c. make assumptions about the reasons for the problems in the organization.
d. scold those who appear to be at the root of the problem.


a

Social Work & Human Services

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Unlike the cybernetic metaphor, which focuses on self-defeating patterns of _________, the narrative metaphor focuses on self-defeating ____________________

a. culture(s); emotion(s) b. cognition(s); behavior(s) c. emotion(s); cognition(s) d. behavior(s); cognition(s)

Social Work & Human Services

Prior to developing an intervention change strategy to address a community's concerns, a social worker should first engage community participants in:

A) ?identifying potential funding sources. B) ?building a common community hall. C) ?identifying specific needs or problems. D) ?developing alternative plans of action.

Social Work & Human Services

Debby works in a dialysis center. Many of her patients are Hispanic and are non-English speakers. As Debby reviews the educational literature available for dialysis patients, she makes sure to order copies in Spanish as well as English. Debby is exhibiting ____________________.

a. Health literacy b. Linguistic competence c. Biolingual acceptance d. Biolingual assimilation

Social Work & Human Services

One of the problems with a skill-based system is that some staff may reach the top of their skill level and find themselves with no place to go after several years in the same position. In addition, staff who obtain university degrees or special technical training may become more marketable and decide to leave, thereby causing a ______________on the organization.

A) financial strain B) brain drain C) staff deficit D) skill drain

Social Work & Human Services