Communication-style bias is most likely to occur when which of the following occurs?
A) Salespeople have contact with another person whose communication style is different than their own.
B) Salespeople have problems understanding another person's accent.
C) Salespeople do not use a standardized vocabulary to describe the product they sell.
D) Salespeople lack a grasp of social customs of the customer's local culture.
E) Salespeople talk more quietly than anyone else in the room does.
C) Salespeople do not use a standardized vocabulary to describe the product they sell.
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Which of the following companies is most likely to avoid the formation of sales territories?
A. A large distributor of books B. A global consumer products manufacturer C. A small company that makes custom architectural pieces D. A leading manufacturer of small engines E. A company that supplies the inventory for convenience stores in 35 states
Mintzberg argued that strategy is best thought of as ___________.
a. A garbage can b. A stream of decisions made over time c. A rational planning exercise d. A stable fantasy
"With respect to the product decision, managers must be able to accept risk and tolerate failure"
Comment on why this is a necessary hazard in making new product decisions, given all the powerful tools and carefully built systems that support that decision.
Under the fictitious payee rule, the payee's indorsement is not treated as a forgery, and an innocent holder can hold the maker or drawer liable on the instrument
Indicate whether the statement is true or false