What aids in developing alignment of business objectives?
a. Measurement
b. Audience
c. Goals
d. Evaluation
A
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According to the text, the three functions of an introduction are
a. to entertain, preview purpose, and motivate. b. to orient, motivate, and build rapport. c. to build credibility, review main points, and provide a closing thought. d. to motivate, entertain, and celebrate.
In the workplace, __________ spend more time listening than __________ because they need to listen for information and demonstrate empathy in their listening
a. managers; employees b. human resources; employees c. employees; human resources d. employees; managers
Complementary needs refers to __________.
A. our desire to receive compliments from those to whom we are attracted B. when each partner contributes something to the relationship that the other wants or needs C. the attraction we have for people who live in close proximity to us D. needs determined by the attitudes we have about our strengths and weaknesses
Which of the following is NOT recommended as a step in the workflow of a group?
A. Agree on a topic. B. Build cohesion among group members to promote groupthink. C. Assign presentation roles. D. Establish mechanisms to promote quality control for group outcomes.