The two components of costs of quality are costs of conformance and costs of nonconformance

Indicate whether the statement is true or false


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Business

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____ is the total amount that a company or person spends on information technology over its lifetime.

A. Return on investment B. Total cost of ownership C. Budget of ownership D. Value on investment

Business

An example of an ethical dilemma of high moral intensity would be whether or not to make a personal toll call on a company telephone.

Indicate whether the statement is true or false.

Business

Prospective entrepreneurs can access data from ________ to obtain information on subjects such as population, business, and housing.

A. Census Bureau B. International Franchise Association C. MIT Enterprise Forum D. Federal Trade Commission

Business

________ is a process improvement philosophy that results in small, incremental changes while ________ is a process improvement philosophy that results in dramatic organizational changes

Fill in the blank with the appropriate word.

Business