The technical support department at Apple, Inc. sampled 100,000 calls and reported that the mean of time a customer is placed on hold is 4.5 minutes. Assume a standard deviation of 1.75 minutes. Provide a 95% confidence interval estimate for the true average time a customer was placed on hold.
What will be an ideal response?
4.472 to 4.528 minutes
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Windstar Corp purchased supplies at a cost of $6,000 during the year. At December 31, supplies on hand are $1,400 . Supplies expense for the year was $5,200 . How much were supplies on hand at January 1?
a. $ 2,200 b. $ 11,200 c. $ 1,400 d. $ 600
________ is the process of thinking strategically about the big picture and where the firm and its products fit within it
A) The marketing mix B) Total Quality Management C) Marketing planning D) Customer relationship management E) Value proposition creation
Jerry purchased a laptop computer for his personal use from Computer City on an installment loan contract. The sales contract stated that in the event the contract is assigned to a third party, the purchaser (Jerry) promises he will not assert any claim or defense against the assignee which he might have against Computer City. Computer City immediately assigns the contract rights to Finance USA
The computer stops working within two weeks of the purchase. a. This is a valid waiver of defense clause. Jerry signed the contract, so he can't raise a defense to Finance USA. b. Finance USA is an intended third party beneficiary and may therefore enforce the contract. c. In general, this type of waiver is not permitted in consumer contracts, so Jerry can raise his claim against Finance USA. d. This is a delegation of Jerry's duties and the delegator remains liable on the contract unless a novation agreement is made.
A counseling service records the number of calls to their hotline for the last year. What is the forecast for October if a weighted moving average with weights of 0.5, 0.3, and 0.2 is used to model this data?
Month Demand January 111 February 127 March 146 April 159 May 165 June 165 July 178 August 182 September 191 October 208 November 223 December 228 A) 177.4 B) 185.7 C) 197.7 D) 190.3