The customer relationship management (CRM) feature known as _____ is used to manage call centers and help desks and can sometimes answer customers' queries automatically
Fill in the blank(s) with correct word
automated customer service
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Answer the following statements true (T) or false (F)
1.One of the key variables in determining human action is our ability to communicate impersonally. 2.Members of cultures that have verbal rather than nonverbal traditions do not tell others that they seek power. 3.Our beliefs are always logical. 4.Minority men still are cast in stereotypical roles, such as bank president and brain surgeon. 5.Cheri has attended a company-sponsored workshop on sexual harassment. Other companies and organizations also sponsor similar workshops. These workshops have put an end to reports of sexual harassment to local, state, and federal agencies.
Eliza Company discovered the following errors in 2016: · Ending inventory at December 31, 2015, was understated by $2,000. · Accrued expenses of $3,000 were not recorded at December 31, 2015. ? ? Eliza reported net income of $45,000 for the year 2015. What is the amount of the corrected net income (ignoring income taxes) for 2015?
A) $45,000 B) $40,000 C) $46,000 D) $44,000
Bryson defines a process that helps to determine organizational “what, why, and how” as ______.
A. managing risk B. capacity building C. strategic planning D. operational planning
Which is a use of cash?
a. an increase in inventory b. a decrease in accounts receivable c. decrease in equipment d. an increase in accounts payable e. an increase in bonds payable