A 40-year-old nurse is taking a health history from a Hispanic man aged 20 years. The nurse notes that he looks down at the floor when he answers questions. What should the nurse understand about this behavior?
A) The client is embarrassed by the questions.
B) This is culturally appropriate behavior.
C) The client dislikes the nurse.
D) The client does not understand what is being asked.
Ans: B
Eye contact is one of the most culturally variable forms of communication. Although Americans emphasize eye contact while speaking, Hispanics look downward in deference to age, gender, social position, economic status, and authority.
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