What should you do if you cannot solve a problem that you are working on?
What will be an ideal response?
You should know your company's policy for escalation. Based on that policy, the problem should be escalated so that it is assigned to someone higher in the support chain. You should also let the customer know that you have escalated their issue to someone with more experience or has access to more extensive resources.
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The _______ pseudo-class configures the styles that will apply when the mouse is on a hyperlink.
a. hover b. click c. active d. over
Andrea is the new receptionist at Edoron Technologies. Although she is new at using a computer system, she tries her best to organize all the files and folders on the system. Andrea has created a file that has the file name "Monthly Notices.docx". What does "docx" refer to in this file name?
A. ?File title B. ?File label C. ?File extension D. ?File identifier
USB 3.1 Gen 1 is the same as USB 3.0
Indicate whether the statement is true or false
Windows administration allows a certain level of access for a file or folder to be assigned to a(n) ____________________ rather than just a single user account.
A. network B. directory C. group D. owner