The nurse described the risks and benefits of immunization to an infant's mother and told her what immunization would be administered. The mother held the infant's leg as the nurse administered the injection
The next day the mother called the clinic supervisor and stated she was going to sue because the infant's leg was red, swollen, and clearly painful. Which of the following actions should the nurse take?
a. Explain that the symptoms, if given some time, will eventually resolve on their own.
b. Emphasize that this type of a reaction is rare and unpredictable.
c. Remind the mother that they had discussed immunizations and that she had held the infant's leg during the injection, and therefore informed consent had been given.
d. Stress that the infant has more immunity against the disease because of the immunization.
ANS: C
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