The nurse is interviewing the client. Which technique should the nurse use to decode the client's messages?
1. Listen actively and attentively.
2. Develop and transmit an idea.
3. Use words to convey the message.
4. Use body language to convey the message.
Correct Answer: 1
Decoding a message makes communication successful and may break down if the nurse fails to listen attentively and actively. Developing and transmitting an idea is how communication takes place. Choosing words and symbols to convey a message is the definition of encoding. Displaying body language to convey a message is the definition of encoding.
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