Juan, an operations manager, has been assigned to train a group of older employees in the logistics department. He has to train them to use new computer software. He begins by reminding them that they were quick in learning the old software. Juan is trying to ________.

A. deter expectancies of the employees
B. raise the valence of the behavior
C. increase the employees' self-efficacy
D. create motor reproduction


Answer: C

Business

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Raul told his protégé, "Bill, during your career as a manager, you will sometimes encounter problems with upward communications from your employees. For example, your employees may filter what they tell you, share only good news, and suppress bad news for several reasons, including they

A. want to appear competent; they mistrust you; and they do not want to shield you from problems." B. want to appear competent; they fear you will ‘punish the messenger'; and they believe they are helping you." C. want to appear competent; they trust you implicitly; and they believe they are helping you." D. do not trust you; they fear you will ‘punish the messenger'; and they do not want to shield you from problems." E. trust you implicitly; they fear you will ‘punish the messenger'; and they believe they are helping you."

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A ________ is a set of people a consumer wants to please or imitate

A) culture group B) family lifestyle group C) perception group D) reference group E) social class group

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A sentence reads "Jonathan hasn't never traveled to another country." In this sentence, the phrase "hasn't never" is a(n) _____

Fill in the blank(s) with correct word

Business

Reilly's law of ________ is one of the oldest and most commonly used trading area models.

A. retail trading B. site selection C. retail gravitation D. store selection E. retail geographics

Business