According to Frederick Smith, chair and CEO of FedEx, the primary task of leadership is to
A. ensure progressive control and problem solving.
B. align resources within the organization.
C. inspire trust among all levels of employees.
D. communicate the vision and values of an organization.
E. oversee the success of an organization.
D. communicate the vision and values of an organization.
"The primary task of leadership is to communicate the vision and the values of an organization," says Frederick Smith, chair and CEO of FedEx.
You might also like to view...
The corporate development team at Virgin evaluates more than a dozen proposals each day from outside and within the company. When assessing new-product ideas, they look for all of the following except:
A) synergy with existing Virgin products. B) pricing and return on investment. C) marketing opportunities. D) if the idea "uses or abuses" the Virgin brand. E) aesthetic attributes of competitors products.
In a sales contract, in order to reject goods, the buyer must:
A. notify the seller of the rejection and specify the defect. B. use the goods for at least a month and then inform the seller in writing. C. make a replacement purchase of similar price goods from the seller. D. specify the nonconformity to the seller after treating the goods as his own.
In a sales presentation, visual aids are important to sales success because customers are more likely to:
A. retain details they hear. B. remember information that they see. C. request warranties. D. respond to direct questions. E. limit interruptions.
The three major elements of the product decision are:
A) selection, definition, and design. B) goods, services, and hybrids. C) strategy, tactics, and operations. D) cost, differentiation, and speed of response. E) legislative, judicial, and executive.