Amazon Prime is credited for helping to increase the Amazon stock price by nearly 300 percent from 2008 to 2010. This competitive advantage is known as
A. product rarity.
B. substitutability.
C. service validity.
D. causal ambiguity.
Answer: D
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Caleb is preparing a message that sympathizes with the customer. Caleb is? _______________________________.
A. responding to a request for an adjustment B. responding to a request for a recommendation C. preparing a goodwill message D. responding to a routine request E. preparing a routine informational message
Based on the work of Gallup researchers, which of the following is a likely behavior of excellent managers in their training and developing of subordinates?
a. They will not engage with very many employees because most will never be good performers. b. They will engage with an apathetic employee, but they will not try to turn this employee into a star performer. c. They will try to engage and motivate every employee because they believe every person can show major change in who they are. d. They will work hard, through training and encouragement, to encourage an unethical employee to adopt a philosophy of ethical behavior.
Reward systems for global managers should take into account the idea of equity
Indicate whether the statement is true or false.
Describe the three forms of market efficiency
What will be an ideal response?