A staff nurse learns before reporting to work that a close family member has been diagnosed with terminal cancer. The nurse is receiving the shift report and finds the family member has been assigned as a client

The nurse reporting off duty states that the client is very demanding and complains a lot. Which action by the staff nurse who is assigned care for the oncoming shift is appropriate?
A) Discuss the situation with the charge nurse.
B) Resolve to refrain from reacting negatively to the client.
C) Tell the client to change the behavior.
D) Ask the healthcare provider to help control the client.


Answer: A

The best action to prevent conflict would be to explain the personal situation to the charge nurse and ask for a reassignment. The nurse can resolve to not react to the client, but the nurse should have the presence of mind to understand that personal ability to cope is impaired. It would not be appropriate to confront the client at this time. The nurse should not ask anyone other than the charge nurse to intervene and help control the client.

Nursing

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