As a regional sales manager, you need to provide some difficult news to a team member regarding his sales results. You believe he can be a productive team member, but you need to ensure he understands the potential consequences if he is unable to improve his sales results for the next quarter. Describe how you would approach this communication in terms of information richness and media selection.
What will be an ideal response?
A media high in information richness would be appropriate given the need to carry sufficiently detailed information and ensure feedback and a common understanding occurs. Face-to-face communication would be the best choice for media. Because of the potential for future consequences, creating a paper trail would also be important. In addition to face-to-face communication, a personal written communication documenting agreed to goals and the details of the discussion would be advised.
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For a business communicator, style ________
A) refers to how you express yourself B) is the content you express C) pertains to what you don't say D) doesn't impact the tone of the message E) is irrelevant
Research Company sells merchandise with a one year warranty. In 2009, sales consisted of 2,500 units. It is estimated that warranty repairs will average $10 per unit sold, and 30% of the repairs will be made in 2009 and 70% in 2010. In the 2009 income statement, Searches should show warranty expense of
A) $25,000 B) $7,500 C) $17,500 D) $0
Reed Watkins made and executed a valid will in which he left all of his property to his son and daughter. They failed to visit him or call. When Reed's neighbor was visiting one day, Reed got the will out and said, "I don't want them to get a dime. You see this? I am destroying this will." Reed then threw the will into his wooden stove and the two watched the will burn
A)?Reed cannot revoke a formal will by physical destruction. B)?Reed can only revoke the will by drawing up a new will. C)?Reed's will is revoked. D)?Reed's will is revoked if he also signs a statement indicating that he revoked the will.
The phases of the traditional SDLC include investigation, design, implementation, ________, maintenance
A) feasibility B) purchasing C) analysis D) value proposition E) ASAP