List some tools and techniques that can be used to stimulate two-way communication between managers and employees.

Question

What will be an ideal response?

Answer 1

Many practical tools and techniques can be used to stimulate two-way communication between managers and employees.Periodic performance review sessions to discuss employees' ideas, questions, complaints, and job expectations.Physical or virtual bulletin boards to keep employees informed about developments affecting them and/or the company.Blogs for internal communication, especially in companies that have open organizational cultures and truly want transparent dialogue.Microblogging tools (like Twitter and Yammer) to enable employees to communicate, collaborate, and share brief thoughts and observations about the business in real time.Physical or virtual suggestion boxes to solicit employees' ideas on possible improvements.Wikis set up to bring issues to the surface and draw feedback from employees.Formal staff meetings to discuss problems and matters of general concern.Breakfast or lunch with employees to socialize and just talk. These methods and others can be used to supplement the most basic of all channels for communication—the day-to-day interactions between each employee and his or her supervisor.