Mike Kelleher, long-time chief executive officer of Southwest Airlines, was known for inspiring and motivating his employees. He related well to people within and outside the Southwest Airlines organization. Mike Kelleher had good ____ skills.
A. technical
B. conceptual
C. interpersonal
D. interactive
E. personnel
Answer: C
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Bao is the art director at Blue Cat Publishing, a publisher of art monographs, coffee-table books, and several niche lifestyle magazines. He has an art degree, and he won many awards for his design work before he took over the branding and marketing at Blue Cat. Even though Bao's employees do not always understand his thinking and find Bao to be introverted and difficult to talk to, they all have huge respect for his talent and vision for the company. In fact, the company has received many accolades for its overall branding since Bao took over the department. Which of the following is most likely true about Bao's employees at Blue Cat?
A. Their trust in Bao is based on his proven track record and his demonstrated expertise in his field. B. Their trust in Bao is due to their propensity to have faith in people. C. They believe that Bao cares about them personally, and this makes them loyal to him. D. Their trust in Bao stems from their belief in his personal integrity, character, and principles. E. Their trust in Bao is based more on emotion than on reason; basically, his employees like him.
Transitions make writing smoother and ______________
a. shorter b. more logical c. less formal d. longer
Advantages of cafeteria plans include all of the following EXCEPT
A) simplicity of benefit administration. B) employees can select benefits that best match their needs. C) reduced taxes for employees. D) greater employer control over increasing benefit costs.
Carla sells hot coffee, cider and tea from a sidewalk cart near Wall Street in New York City. Last month she sold $4,500 worth of product to 1,000 customers. She spent $800 on buying her beverages in bulk. Her monthly costs are: Utilities = $100, Salary = $2,000, Advertising = $0, Insurance = $0, Interest = $0, Rent (cart) = $500, Depreciation = $0. What is Carla's monthly cost of goods sold?
A. $800 B. $600 C. $450 D. $100