At the end of a long day, the manager of a child-care facility has a visitor, a young woman. The woman says that she and her family are strict vegetarians and wants the center to serve a vegetarian alternative to each day's lunch. The manager, annoyed because her own brother is always telling her about the evils of eating meat, explains that it is too much trouble to prepare a special meal for
only one child and angrily tells the woman that if she wants her child to have vegetarian meals, she should find another center.
This manager is lacking in which kind of emotional intelligence?
a. Self-management
b. Social awareness
c. Relationship management
d. all of the above
d
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