Covering up your own joy in the presence of a friend who didn’t receive such good news is called ___________

a. intensifying
b. deintensifying
c. neutralizing
d. masking


Answer: b

Communication & Mass Media

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A rhetorical question should only be used when you want the audience to think about something

specific in your speech. Indicate whether the statement is true or false

Communication & Mass Media

Kim and Jonah have been friends since before becoming coworkers. In their work they have reached a point of divergence, which will require some conflict management. Both Kim and Jonah are not under any time constraints

Which style of conflict management would best be applied in this situation? A. Commemorative B. Competition C. Collaborative D. Compromising

Communication & Mass Media

When patients and providers communicate in ways in which patients act in accordance with provider interaction styles (positive or negative) and vice versa, it is known as ______.

a. provider expertise b. patient expertise c. physical and psychosocial connections d. reciprocity

Communication & Mass Media

Unification of a presentation can be achieved by repeating ________ elements

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media