The salesperson is trying to convince a buyer to purchase a Little Wonder Snow Blower. When the salesperson says, "This blower has a 13HP engine for power, three large, ball-bearing pneumatic wheels so it won't get stuck in drifts, and an adjustable, ergonomically-designed handle." The salesperson is using a(n) ________ close.
A. alternative-choice
B. minor-points
C. summary-of-benefits
D. assertive
E. compliment
Answer: C
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In the Sago mine tragedy, a serious inaccuracy that 12 trapped miners were still alive was widely publicized. Which of the following is the LEAST LIKELY reason for this miscommunication?
a. Reporters and editors got carried away by what seemed to be miraculous news that miners were alive when a survivor was found. b. Mine rescuers were wearing full-face oxygen masks when they used radios to report their findings. c. Mine officials met with the distraught families and decided to slowly reveal the devastating news. d. Newspapers, faced with deadline pressure, did not confirm the news before printing it.
One step that a company can take to improve procurement is to ______.
a. monitor the costs of poor supplier quality b. periodically change suppliers c. frequently change the team in charge of procurement d. inspect each unit of each product procured
Which of the following is a traditional duty of a project champion?
A) Cheerleader B) Visionary C) Politician D) Technical understanding
With a few exceptions, almost anything is patentable
Indicate whether the statement is true or false