There are several problem-solving realities that can prevent a group from working effectively and ethically
For example, if members resist or dismiss information that doesn't mesh with their personal inclinations and attitudes, what problem-solving reality may impair group effectiveness?
a) Politics
b) Preexisting preferences
c) Power
d) Procedural paralysis
e) Polychronics
ANS: a
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Communication that flows from superiors to subordinates is referred to as
A. upward communication B. downward communication C. horizontal communication D. vertical communication
A speaker's message will be clearer if he/she sends it through several channels.
Answer the following statement true (T) or false (F)
Which of the following statements about listening is true, according to your text?
A. Listening is an innate ability. B. Everyone who listens to a message hears the same thing. C. People spend more time listening than speaking. D. Hearing is the same as listening.
In China, instead of hearing, "No, I don't agree with that idea," you are more likely to hear, "Perhaps we could explore that option," even though the statements may mean the same thing. That is because in China what is not said is often more important than what is said. This is because China is a ________ culture.
A. collectivist B. low-context C. masculine D. high-context E. high-power distance