Define interpersonal conflict. Why does conflict occur in relationships?
What will be an ideal response?
Interpersonal conflict is an expressed struggle between at least two interdependent parties who
perceive incompatible goals, scarce resources, and interference from others in achieving their goals.
Conflict occurs in relationships for a variety of reasons, including: ineffective communication; faulty
attributions regarding the causes of conflict; faulty perceptions; and personal traits or characteristics.
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Research indicates that organizations with excellent public relations typically ______.
a. have on average fewer strategic management positions than most organizations b. value women as much as men in strategic roles c. tend to be privately held organizations d. tend to be publicly held organizations
Narratives serve a strategic purpose by ______.
a. providing a way to make the conversation more interesting b. providing a way to lengthen the conversation c. providing a way to summarize the discussion d. providing an account, explanation, or conclusion that provides the speaker’s perspective
Which of the following is a basic ethical principle that should guide beginning mediators?
A. build partiality B. become skilled at dual-role relationships C. make informed choices for the disputants D. uphold self-determination for the disputants
Company X sells some of its subsidiary business units to Company Z. Which term describes this business transaction?
a. litigation b. merger c. divestiture d. acquisition