Health care agencies present a mission statement and goals for public review. The nurse would anticipate which of the following as a goal for the agency providing culturally proficient care?
1. To display signs in simple English for clients learning the language
2. To display a sign in the waiting area outlining risks for various cultural groups
3. To sponsor seminars for various cultural groups on health-promotion activities
4. To provide classes in English for clients from another country
3
Rationale 1: Providing seminars for clients in the area would assist the client to be able to participate in her own health promotion. Simple English will not help the client who speaks no English. Displaying signs about risks for different groups is prejudicial and insensitive. Providing information regarding local classes in English, not actually teaching classes, might be a service offered by the agency.
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