In TQM, quality is the secondary goal
A) ?True
B) ?False
B
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The strengths of the policy-based professional model include:
a) Acceptance of difficult-to-define functions as part of social work practice. b) Acceptance of social work practice within an organizational context. c) Acceptance of systemic influences on human behavior. d) All of the above
A family that continually interacts with its surroundings, modifying its behavior as a result of new information from outside, is said to be a(n) ______ system
a. random b. closed c. open d. equifinality
Closed questions are often:
a. rhetorical. b. how social workers encourage others to describe what they are concerned about in an in-depth and open way. c. ways in which practitioners subtly guide clients toward a particular topic or answer. d. the only questions social workers should use in practice.
"The Chinese Exclusion Act" prohibited
A. marriage. B. immigration. C. citizenship. D. diplomatic relations.