Which of the following is characteristic of workgroups with too little conflict?
A. Dissatisfaction
B. Indecision
C. Political infighting
D. Lack of teamwork
E. Turnover
B. Indecision
Excessive conflict can erode organizational performance because of political infighting, dissatisfaction, lack of teamwork, and turnover. But work groups, departments, or organizations that experience too little conflict tend to be plagued by apathy, lack of creativity, indecision, and missed deadlines.
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______ is the expectation that successful performance of the task will lead to the desired outcome.
A. Expectancy B. Reinforcement C. Valence D. Effort E. Instrumentality
Scholarship on positive organizational behavior focuses on a number of key elements. Which of the following is not one of these elements?
A. strengths B. virtues C. vitality D. strategy
Either the principal or the teachers will do ________ best to resolve the conflict with the parent
A) his B) their C) his or her D) there
Jargon is a problem for
a. experienced employees. b. supervisory personnel. c. new employees. d. none of these choices.