It is never appropriate to give patient information to anyone other than the patient, and for this reason, ____.
A. test results are typically not given to anyone over the phone
B. always verify the patient's name and social security number before giving test results over the phone
C. it is common to give results over the phone only when the phlebotomist knows the patient well
D. phlebotomists may give results via email when the name of the sender matches the name of the patient
Answer: A
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