When responding to a person who is extremely angry and upset it is best to
a. confront the person about the unreasonableness of his or her feelings
b. refrain from touching the person even if trying to calm him or her
c. speak in a soothing voice and put your arm around the person
d. speak in a stern voice suggesting the person calm down
B
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What is a subgroup?
a. An ineffective group that does not get along and dreads having to come together b. When the larger group works together to incorporate common factors conditions in their work together c. A group in a submarine d. A smaller group within the larger group in which members are especially close or align on issues
All of the following are NASW standards for cultural competence in social work practice, except:
a. Ethics and values b. Empowerment and advocacy c. Life experiences d. Language diversity
Positive imagery, breathing exercises, and muscle relaxation have all been found to be
effective ways of managing stress. Indicate whether the statement is true or false
While results from medical exams are important for psychiatric diagnosis, social workers:
a) Do not need to focus on medical issues in one-on-one work b) Should consider whether a psychiatric disorder may be the result of a physical condition c) Should always give secondary importance to physical health concerns d) Do not need to be concerned about chronic medical conditions