Which of the following is not a routine business message?
A) An e-mail message to a coworker that confirms the time for an upcoming meeting
B) A letter to a customer denying his or her request for credit
C) An e-mail reply to a customer acknowledging that his or her order has been shipped
D) An all-staff memo that outlines the new procedures for processing returned merchandise
B
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A contract between an employer and a union which requires the employer to refrain from dealing in the products of another employer who is considered to be unfair to the union is called a ________.
A. collective bargaining agreement B. union shop agreement C. competitive-hit agreement D. hot-cargo agreement
Which of the following acts was involved in allowing decision-making processes of administrative agencies to be open to the public?
A) Federal Register Act of 1933 B) Government in Sunshine Act of 1976 C) Federal Tort Claims Act of 1946 D) Congressional Review Act of 1996
Which of the following is true of information technology's effect on physical distribution?
A. It improves service levels but doesn't coordinate activities. B. While it cannot cut costs, it can coordinate activities. C. It is overrated and generally fails to improve service levels and coordinate activities. D. It can cut costs and improve service levels. E. It improves service levels while raising costs.
In inheritance, the original or parent class is known as the derived class
Indicate whether the statement is true or false