Describe how a restaurant might enhance their customer service’s reliability, recovery, fairness, and wow factor. Give a hypothetical example of each principle in the context of a restaurant.

What will be an ideal response?


A successful answer will adequately address each of the principles and provide a reasonable example of each. Examples should be drawn from restaurant applications.

Business

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Which type of relationships has Sandra learned in her communication course benefit when we understand how views of power differ across cultures?

A. impersonal B. extramarital C. interpersonal D. out-group

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Which of the following is NOT a category of workplace bullying?

a. Using an individual as a scapegoat b. Withholding information and socially/physically isolating an individual c. Increasing workload of an individual d. Failing to give credit to individuals

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A party to a contract has a duty to investigate the other party's factual statements

a. True b. False Indicate whether the statement is true or false

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On March 1, Bartholomew Company purchased a new stamping machine with a list price of $87,000. The company paid cash for the machine; therefore, it was allowed a 5% discount. Other costs associated with the machine were: transportation costs, $3000; sales tax paid, $6520; installation costs, $1850; routine maintenance during the first month of operation, $2900. What is the cost of the machine?

A. $96,920 B. $92,170 C. $94,020 D. $82,650

Business