Which of the following is appropriate when calling a patient about collections? 

A. call the patient at work
B. assume the patient forgot to pay or was unable to pay
C. ask the patient why the bill has not been paid
D. tell the patient that if payment is not received promptly, the account will be given to a collection agency


B. assume the patient forgot to pay or was unable to pay

Health Professions

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Guidelines developed at the local level by emergency personnel familiar with an area's medical needs, available resources, system capabilities, and local standard of care are:

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Health Professions