The nurse manager has plans to improve teamwork among the nurses and other health care providers. What actions should the manager take to achieve this goal? (Select all that apply.)

Question

1. Used standardized team processes
2. Monitor team members' performance
3. Reinforce the three duties when providing care
4. Observe for behaviors that encourage occurrence
5. Understanding all team members' responsibilities

Answer 1

Correct Answer: 1, 2, 5

Factors that enhance teamwork and result in decreased adverse events include using planned, standardized team processes; being aware of all team members' responsibilities; ongoing monitoring of team members' performance to prevent errors before they cause harm; and working well together. Reinforcing the duties when providing care and observing for behaviors that encourage occurrences are elements of the Just Culture model.