________ is a discomfort caused by postpurchase conflict
A) Selective retention
B) Cognitive dissonance
C) Selective attention
D) Restraint bias
E) Subliminal perception
B
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The marketing team of 7 Star Inc., a company manufacturing smartphones, is currently studying the size, density, location, age, and occupation of its target market. Which of the following environments is being studied in this scenario?
A) demographic environment B) political environment C) economic environment D) technological environment E) cultural environment
Of the five dimensions of service quality, empathy means considering things from a service provider's point of view.
Answer the following statement true (T) or false (F)
The conflict individuals may experience among their own attitudes is called
A. risk propensity. B. emotional intelligence. C. organizational commitment. D. cognitive dissonance. E. negative affectivity.
_____ is the amount of time an activity can be delayed from its early start without delaying the planned project finish date
a. Total slack b. Free float c. Backward pass d. Forward pass