Katie told her coworker, "You need to fix the problem now!" Katie was using a problem orientation with her verbal message
Indicate whether this statement is true or false.
Answer: FALSE
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Jade was very happy when she was hired as a teacher at a private school, but she was equally uneasy at the possibility of joining a labor union. What reason best explains Jade's anxiousness in joining the labor union?
a) Labor unions' considerable decline in recent decades, and private sector workers are five times less likely to belong to a union than their government sector counterparts. b) Americans today take labor unions for granted, as they have no more financial strength or political clout. c) Media portrayals often suggest that unions are corrupt, inflexible, and lacking in concern for anyone except their members. d) Labor unions are often in conflict with management, which is dominant in terms of both financial strength and political clout.
Questions are tools interviewers and interviewees employ for all of the following except:
A. to disclose their own motives. B. to check the accuracy of messages sent and received. C. to verify impressions and assumptions. D. to obtain information.
People who are perceived to be good listeners in work settings are more likely to be perceived as having _____ qualities
a. leadership b. cultural c. hands-on d. intrapersonal
What is another term for the probing stage of a relationship?
A. experimentation stage B. termination stage C. initiating stage D. maintenance stage