Anticipating future business is an effective way to ________ in the closing of an adjustment message
A) ignore the customer's frustration
B) ?meet your sales quotas
C) express confidence that the problem has been resolved
D) apologize sincerely
C
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The manager of safety, health, and human services usually reports to the ______________________________
Fill in the blank(s) with correct word
Cloverton Corporation had net income of $40,710, net sales of $1,450,000, and average total assets of $590,000. Its return on total assets is:
A. 14.5% B. 1.4% C. 6.9% D. 245.8% E. 2.8%
Traditional approaches to project management concentrate firmly on
A. Thorough planning up front. B. New technology. C. Flexibility. D. Iterative development. E. Change.
Disparate impact exists where an employee is treated differently because he or she is a member of a suspect class
Indicate whether the statement is true or false