Which strategies would decrease the amount of time the nurse manager spends with "drop-in" visitors to the manager's office? Note: Credit will be given only if all correct choices and no incorrect choices are selected
Standard Text: Select all that apply. 1. Set office hours to eliminate those visits.
2. Keep the office door closed.
3. Arrange furniture so the desk faces the door.
4. Stand up to greet the visitor and remain standing.
5. Encourage appointments for routine matters.
4,5
Rationale 1: Office hours should be established to decrease drop-in visits, but the intent is not to totally eliminate them
Rationale 2: Keeping the door closed is incorrect because a block of time when the door is open for accessibility and availability is needed.
Rationale 3: If the desk faces the door, eye contact is made with passersby and anyone who is standing in the doorway, which invites interruption.
Rationale 4: In order to redirect the drop-in visit, the nurse manager should stand up and remain standing throughout the encounter. This gesture is gracious yet obvious enough to encourage a short visit.
Rationale 5: Encouraging appointments for routine matters is an effective solution. The manager should indicate that in order to have sufficient time to address the question, a block of time will be needed.
Global Rationale:
You might also like to view...
When performing an otoscopic examination of a 5-year-old child with a history of chronic ear infections, the nurse sees that his right tympanic membrane is amber-yellow in color and that air bubbles are visible behind the tympanic membrane
The child reports occasional hearing loss and a popping sound with swallowing. The preliminary analysis based on this information is that the child: a. Most likely has serous otitis media. b. Has an acute purulent otitis media. c. Has evidence of a resolving cholesteatoma. d. Is experiencing the early stages of perforation.
What characteristic is most descriptive of a nurse who uses critical thinking in providing care for
patients? A) Analytical B) Creativity C) Commitment D) Responsibility
Which group of cells in the kidneys makes up the apparatus that helps control renin secretion?
1. The red blood cells and slit pores 2. The nephron and Bowman's capsule 3. The juxtaglomerular (JG) cells and the macula densa 4. The tubular and the glomerulus
The process toward which adaptive leaders direct their work defines
a. Technical work b. Creative work c. The holding environment d. Adaptive work