Which of the five prerequisites for group decision making and problem solving requires a collective group process that calls for thoughtful arguments, critical listening, and civility?
a) A Clear goal
b) Quality Content
c) Structured Procedures
d) Commitment to Deliberation
e) Collaborative Communication Climate
ANS: d
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Samuel's girlfriend has been accepted to a study abroad program. She tells him that she will be out of the country for four months, which may put a strain on their relationship. She notes that it will be more important than ever for them to communicate while she is away. Samuel thinks that his girlfriend is breaking up with him. Which step in analytic listening is he missing?
a. Prepare yourself for the receipt of the message. b. Organize the message upon receipt. c. Consider the message as a whole. d. Determine a response to the message.
The device which profoundly altered how people watched movies in the 1980s was which of the following?
a. the 8-track player b. the color television c. the 3-D glasses d. the VCR
When beginning a conversation with a stranger, it's usually better to start by self-disclosing some very personal information about yourself
Indicate whether the statement is true or false.
When you focus on your own culture and automatically evaluate it
as superior to any other culture, you are practicing stereotyping. Indicate whether the statement is true or false