Which of the following is a way to improve your nonverbal communication skills?
a. Keep vocal cues constant and invariable.
b. Smile when another person is telling positive news.
c. Orient your body away from another person.
d. Multitask by checking text messages while nodding your head.
b. Smile when another person is telling positive news.
You might also like to view...
The Telemarketing and Consumer Fraud and Abuse Prevention Act:
A. prohibits customers from demanding disclosure if the solicitation pertains to a prize promotion. B. requires that all disclosures must be made before the customer pays for the goods or services. C. allows telemarketers and sellers to deny a person the right to be placed on the do-not-call registry. D. prohibits calling between 8:00 p.m. and 8:00 a.m.
The financial perspective of the balanced scorecard focuses on using an organization's intellectual capital to adapt to or influence customer needs and expectations
Indicate whether the statement is true or false
Bill has been described by his employees as an empathetic boss who values diversity and is cross-culturally sensitive. Which component of emotional intelligence are his employees recognizing?
A) Self-management B) Self-awareness C) Social awareness D) Social management
A pronoun should be used to stand for
a. a phrase. b. a clause. c. a noun. d. any of the above.