Your book discusses a simple listening model with three steps. The first, _____, means to focus on others rather than yourself. The second, _____, means to pay attention to the nonverbal messages of the other person

The third, _____, means to understand both the details and the major ideas of the speaker.
Fill in the blanks with correct word


stop/look/listen

Communication & Mass Media

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The name of the term that refers to the space between lines of type is ________

Fill in the blank(s) with correct word

Communication & Mass Media

During the conclusion, it is NOT advised to reemphasize the central idea.

Answer the following statement true (T) or false (F)

Communication & Mass Media

Primary groups are those which exist to meet human needs for food and shelter.

Answer the following statement true (T) or false (F)

Communication & Mass Media

What informs the details of an event such as the time, day, date, and venue of a program?

a. Invitation b. Newsletter c. Brochure d. Thank-you note

Communication & Mass Media