A flyer announcing a new company policy is an example of
A. facilitator communication.
B. gatekeeper role.
C. informal channels.
D. downward communication.
E. systems analysis.
D
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What is the most accommodative response in an image restoration strategy?
A) shift the blame B) attack the accuser C) profuse apology D) denial E) justification
During a conversation, Theresa tells her roommates that she has herpes. This is an example of
what? A) self-disclosure B) self-intimacy C) self-talk D) self-advancement
When responding to audience questions, you should always
A) ignore hostile questions. B) let the audience ask the first question. C) stay on message. D) provide lengthy, detailed answers.
The communication model illustrates the most significant aspects that occur in communication. Which of the following is not a main feature of the general model?
A. Noise B. Interviews C. Participants D. Channel