The question, “does this service make a difference?” refers to

a. Risk management.
b. Outcome-driven administration.
c. Internal change-drivers.
d. An ethical approach to diversity.


Answer: B

Social Work & Human Services

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The following statement is typically true of social work administrators

a. They are relatively unimportant and unnecessary: the real work is done in the field. b. Their primary focus is on strengthening and empowering clients. c. They should set an example of a humane, transparent, just and accountable organization. d. They typically do not represent the social services agency to the larger neighborhood

Social Work & Human Services

Experiential therapy differs from most systems approaches with respect to its emphasis on ______ versus techniques that specifically facilitate interaction

a. expanding experience b. improving problem solving c. restructuring the family hierarchy d. metacommunication

Social Work & Human Services

One model of group structure has been offered group composition is not predetermined, and

another when composition is predetermined. Indicate whether the statement is true or false

Social Work & Human Services

Role plays and other forms of rehearsal are examples of ______ that can support member ability to ______ changes.

a. application; initiate b. overlearning; maintain c. activities; consider d. skills; implement

Social Work & Human Services