Discuss the circumstances under which the inductive approach to writing a bad-news message can be disregarded


Normally, a writer's purpose is to convey a clear message and retain the recipient's goodwill; thus, the inductive outline is appropriate. In the rare circumstances in which a choice must be made between clarity and goodwill, clarity is the better choice. When the deductive approach will serve a communicator's purpose better, it should be used.
Placing a refusal in the first sentence can be justified when one or more of the following circumstances exist:
a. The message is the second response to a repeated request.
b. A very small, insignificant matter is involved.
c. The request is obviously ridiculous, immoral, unethical, illegal, or dangerous.
d. The sender's intent is to "shake" the receiver.
e. The sender-recipient relationship is so close and longstanding that satisfactory human relations can be taken for granted.
f. The sender wants to demonstrate authority.

Business

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