Which HRM practice helps organizations achieve high performance?
A. work performed by individuals
B. pay systems primarily rewarding loyalty to the company
C. an organization discouraging continuous learning
D. a performance management system measuring customer satisfaction and quality
E. technology which increases costs
Answer: D
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When using special journals, the sale of merchandise in exchange for cash would be recorded in the
a. cash receipts journal. b. sales journal. c. cash payments journal. d. accounts receivable ledger.
A widget fails 12 times in 600 hr of operation. The failure rate of the widget is ______.
A. 0.02 B. 0.03 C. 0.01 D. 0.05
Which component of a customer benefit plan most likely includes price, percent markup, and ROI?
A. Purchase order B. Business proposition C. Sales call objective D. Customer profile E. Customized marketing plan
As an organization moves to decentralize its operations, an effective reporting system will have ____ when the organization was centralized
a. about the same importance as b. less importance than c. more importance than d. a level of importance that depends on organizational size as compared to