A grassroots TQM effort that emanates from the lower levels of the organization is doomed to failure without active and visible top management commitment and support
a. True
b. False
Indicate whether the statement is true or false
True
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In the financial crisis in 2008 and 2009, ________ banks with a total of $3.2 trillion in assets were rescued by the FDIC using the assistance method.
A. 1,300 B. 130 C. 13 D. 2
Good leaders will expect that effective followers ______.
a. might not have learned how to listen effectively b. might listen well, but might not have yet learned how to accept feedback c. will listen to and accept feedback that is coming down from a leader d. might have neither learned to listen well, nor accept feedback yet
Nancy Duarte shows how stories that succeed are ones that use rhythm and repetition to contrast ______ with _______.
a. Rhetoric with reality b. The status quo with the future c. The mundane with the extraordinary d. Belief with rationality
Competitor analysis begins with:
A. documenting the current strategy of each primary competitor. B. discovering each competitors advertising budget. C. identifying which competitors are most successful. D. gathering samples of the competitors product(s).