Which conflict management strategy would be considered the most desirable in an organizational setting and why?

What will be an ideal response?


*Collaboration strategy: A joint effort by all parties to find a solution beneficial to everyone
*Sometimes called a 'win/win' strategy, the collaborating style strives to make sure that both sides are
satisfied
*It requires an open discussion of all the issues and concerns, exploration of alternative solutions, and
honesty and commitment from all the parties
*To be successful, the collaborating style participants need to be able to surface concerns in a non-
threatening way and think imaginatively
*The collaborating style is an excellent way to merge insights from people with different perspectives on a
problem, and the result can be a strong commitment to the solution from each side
*The downside of the collaborating style is that it is hard to do; it requires close attention to the issues at
hand (concerns, not just positions) and to the emotional state of the other side

Business

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