A student misses his tuition payment, and as explanation he indicates his computer did not work the day of the deadline. This behavior could be considered “bad excuse” and therefore be depicted as:
a. Unintentional.
b. Internal.
c. Uncontrollable.
d. All of the above.
b. Internal.
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Describe the circumstances when an individual might respond to a threat message with a fear control response.
What will be an ideal response?
Listening to and trying to get down every single point and fact a speaker shares while missing the main point of the message is typical of ______.
a. environmental distractions b. medium distractions c. factual diversion d. semantic diversion
__________ messages that criticize, tease, reject, or otherwise cause an emotional injury to another are particularly problematic because they convey negative feelings and rejection
a. Hurtful b. Angry c. Defensive d. Conflict
Under which of the following conditions is a group more likely to develop collective intelligence and become a "smart" group?
a) The group has reached the performance stages of group development b) The group has resolved primary and secondary tension c) The group includes one of more male members d) The group includes one or more female members e) The group has achieved total socialization