A nurse is explaining the need to obtain a CBC and culture on a client who has an infection and is of a cultural group different from the nurse's
During the interview, the client averts her eyes and refrains from answering questions for long periods of time. The nurse should: 1. Come back at a different time, when the client is feeling more communicative.
2. Have another nurse finish the interview, since there is something uncomfortable the client senses.
3. Understand that this may be completely appropriate and take cues accordingly.
4. Leave the room and come back after having learned more about this particular culture.
3. Understand that this may be completely appropriate and take cues accordingly.
Rationale:
Nonverbal communication includes silence, touch, eye movement, facial expressions, and body posture. Some cultures are quite comfortable with long periods of silence. Many people value silence and view it as essential to understanding a person's needs or use silence to preserve privacy. Before assigning meaning to nonverbal behavior, the nurse must consider the possibility that the behavior may have a different meaning for the client and family.
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