A seamless system of care is created where all client needs are met through the same system. Which of the following best describes what has happened?
a. Horizontal integration
b. Vertical integration
c. Managed care
d. Alliances
ANS: B
Vertical integration means that the system owns all of the services that clients might need, such as clinics, hospitals, laboratories, and home health agencies. Horizontal integration is not a type of seamless care. Managed care is a system in which patients only visit certain providers and hospi-tals. Alliances are special relationships that exist between agencies.
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