Which of the following techniques used to collect data through a consumer satisfaction survey where face to face involvement with an interviewer could inflate results?
a. Paper and pencil surveys
b. Telephone surveys
c. Web based surveys
d. a and b only
e. all of the above
a. Paper and pencil surveys
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Employees must care so much about their work and be so invested in it that they do whatever it takes to get the job done. This is________________.
A) dedication B) job ownership C) pride D) commitment
Of the five avenues of communication, ______ involves feeling so downtrodden, guilt-ridden, or incapable that you
succumb completely to another’s will.
a. Submission b. Condemnation c. Intellectualization d. Indifference
How have provisions for child custody changed in the U.S. since the 19th century? Please (a) explain these changes or (b) discuss their possible impact on divorce negotiations
What will be an ideal response?
Social work professionals at all of the following levels work within the boundaries outlined in the NASW Code of Ethics EXCEPT:
A) macro B) media C) micro D) mezzo